Clause 1: The Merchant
Valère Brable, self-employed.
Clause 2: Prices
The prices of the services sold are those in effect on the day the order is placed. They are stated in Canadian dollars and represent the net price of the service. In accordance with the small supplier regulations, the merchant is not required to collect sales tax. In the case of payment in another currency, the exchange rate applied will be that of the European Central Bank on the date the invoice is issued.
The merchant reserves the right to modify its rates at any time. However, they agree to invoice the ordered services at the prices indicated at the time the order is recorded.
A minimum fee of CAD 20.00 will be charged, regardless of the service performed.
Clause 3: Quotes
All quotes are free of charge and do not oblige the client to use the merchant’s services. Quotes are valid for one month. After this period, a new quote may be issued if rates have changed.
If, upon receiving the documents intended for proofreading, composition, or layout, it turns out that their nature significantly alters the initially estimated amount, the client will be informed, and a new quote may be proposed.
Clause 4: Payment Terms
Payment for orders is made by credit card or by any other payment method previously agreed upon between the merchant and the client. The payment deadline is set at 30 days after the invoice is issued. In the event of late payment, late fees will accrue at a rate of 1.5% per month (18% per year) from the due date. Additional administrative fees may also apply to cover recovery costs.
Clause 5: Cancellation of Service
The client may cancel their order upon simple request as long as work has not yet begun. In case of cancellation by the client of an order already in progress, for any reason whatsoever, the client must pay for all work already completed.
If, for any reason, the merchant is unable to fulfill a scheduled order, the client will be notified and no payment will be required from the client.
Clause 6: Responsibilities
The merchant reserves the right to refuse any order, particularly if the texts to be produced or corrected contain sensitive or illegal content.
The merchant guarantees that all texts and personal information transmitted will be treated confidentially and will not be shared with any third party.
The merchant is committed to providing quality work. However, as the work is performed manually, the client accepts that there may be minor typographical errors, oversights, or omissions. Nevertheless, the client is entitled to expect quality work and may return the disputed document to be revised free of charge. This, however, will not entitle the client to any discount, cancellation of invoice, or penalty of any kind.
The merchant cannot be held responsible for omissions or errors resulting from the client’s own negligence, errors, or omissions. Likewise, the merchant cannot be held responsible for any mistakes introduced by the client into the text after delivery.
Clause 7: Revisions After Delivery
The client may request a revision of the work performed, at no additional cost, up to seven days after delivery or until full payment of the invoice. Revisions must involve minor changes and not affect the overall structure or style of the text. After seven days, or upon full payment of the invoice, the client will be deemed to have accepted the delivered work without reservation and may not pursue any further claims.